Return & Exchange

PRODUCT RETURNS AND REFUND POLICY:

We offer returns on all FULL PRICED PRODUCTS if you notify us within 5 days of receiving your purchase. 
If you like to return your purchase please email us at info@me369.co stating the reason for returning the items, no longer than 5 business days from receiving your order. 

You will be sent a Returns Form and instructions on returning the product. After notifying us, you then have 14 days to return your product in its original condition. We cannot process your return until we receive your goods. 
When returning your product, please include your completed Return Form. If you do not include this paperwork, your processing time could be delayed. 

All returns for change of mind are at the expense of the customer. 
In the event that the goods purchased are faulty, wrong item/size/color, shipping cost will be provided by me369fashion.com. This will be determined upon the return of the item. 
If a manufacturing fault occurs under normal use (not including general wear and tear) please contact us at info@me369.co with a copy of your order and a detailed description. 

We only accept items purchased through me369.co. If you have purchased your item from a store please contact the store of purchase for further assistance. 

TERMS FOR EXCHANGE OF ITEMS PURCHASED THROUGH THE SITE:

Me369 will only accept items in their original package, with their original tags within 14 days of receiving your purchase.

Clothing items must have not been used at all and must bear the label attached to them. 

Shoes must be in their original shoe box. All shoes must be tried on a carpeted surface until you are certain you are keeping them.

Jewelry, perfume, lifestyle products, and cosmetics must be in their original, unopened package. According to law, undergarments cannot be returned or exchanged. 

We cannot allow return/exchange of an item that was used or whose package was opened. Items purchased on sale, are not returnable. Please contact us with any question by email to info@me369.co.                           

At your service,
Me369